Turn your flooring problem into a clear, organized report
"I have a flooring problem and a pile of related documents, photos, emails, and invoices / receipts. How do I make sense of this situation?"
Floor Claim Assist can organize all of this information into a professional report for you...
Tell us what happened and upload the records you have. We use an AI-assisted, human reviewed process to organize your facts, timeline, photographs, costs, communications, and supporting documents into a professional report for the person or organization that needs to review it.
No on-site inspection is included in our standard service. All reports are based on information, photos and documents supplied by the customer and other identified sources. To see a sample report, please click on the button below.
DISCLAIMER:
We are not a law firm and do not provide legal representation, insurance adjustment services, or engineering opinions. We also do not perform any of the following: an on-site inspection as part of the standard service, independently verify every submitted fact, provide legal or engineering opinions, act as a public adjuster, negotiate insurance claims, or guarantee a particular outcome.
We help our clients by providing expert documentation support for flooring damage, installation failure, and substandard workmanship. Our prepared documentation packages provide the authoritative evidence required by insurance companies, professional adjusters, and legal professionals.
What Can We Help You Document for Your Flooring Report?
Flooring disputes often involve scattered photographs, invoices, text messages, contractor statements, product information, insurance correspondence, estimates, and reports. Important dates may be missing, different parties may give conflicting explanations, and the person reviewing the matter may not understand how the information fits together.
Floor Claim Assist converts the available information into a structured case file and a clear report is designed for the appropriate recipient. Below are some of the specific flooring issues that we provide assistance to our customers.
Moisture & Water-Related Flooring Issues
Cases involving slab moisture concerns, visible dampness, recurring wet conditions, efflorescence, adhesive breakdown, or suspected moisture migration
Installation & Workmanship Concerns
Cases involving workmanship concerns, incomplete preparation, floor flatness issues, missing steps, or disputes about who is responsible for the failure
Product & System Documentation
Situations involving flooring components, underlayments, adhesives, coatings, or system limitations that need clearer documentation
Warranty & Manufacturer Matters
Cases where the product is damaged, incorrectly produced or does not live up to the warranty provided by the retailer and/or manufacturer
Insurance Documentation
Contractor / Customer Disputes
Our Process Simplified
Step 1
Tell Us What Happened
Describe the flooring problem in your own words. You do not need to know the correct technical terminology.
Step 2
Upload Your Records
Add photographs, videos, estimates, invoices, product information, correspondence, existing reports, and supporting records.
Step 3
Answer Follow-Up Questions
The information is reviewed for missing dates, unclear amounts, unanswered questions, and apparent inconsistencies.
Step 4
Confirm the Facts and Approve the Service
Review the extracted information, answer remaining questions, select the report, and complete payment.
Step 5
Receive Your Report
Receive an organized report and attachment index based on the confirmed information and selected scope.
Clear Documentation Without Overstating the Evidence
Floor Claim Assist does not claim that an on-site inspection occurred. The report identifies what the customer reported, what the supplied records state, what remains unverified, and what additional information may be needed.
Floor Claim Assist does not guarantee that an insurer, contractor, retailer, manufacturer, attorney or other recipient will agree with the report or take a particular action.
Have Questions?
Have questions or need clarification on how we can help you with your flooring issues? Please complete the form and someone will get back to you as soon as possible to help walk you through our intake process.
Floor Claim Assist LLC provides the technical precision and documentation support necessary for insurance adjusters and legal professionals to resolve floor-related disputes with absolute confidence. Our exhaustive reports document installation failures and substandard workmanship with technical rigor.