ABOUT FLOOR CLAIM ASSIST
Flooring Problems Can Get Complicated. The Information Shouldn't Be.
Floor Claim Assist was created to help property owners bring order to the information surrounding a flooring problem.
Photos, contracts, invoices, warranties, emails, estimates, inspection reports, insurance documents, and conversations can quickly become scattered. Floor Claim Assist provides a structured way to bring those details together and create a clearer record of what happened.
Why Floor Claim Assist Was Created
A flooring problem rarely involves just one piece of information. What may begin with a damaged board, installation concern, or moisture issue can quickly involve contractors, retailers, manufacturers, insurance companies, inspectors, estimates, warranties, photographs, emails, and other records.
The challenge is often not simply having the information — it's keeping it organized so the history of the issue can be clearly understood.
Floor Claim Assist was created to provide a structured process for documenting that information in one place and turning it into a clear, organized record.
A Clear Record - Without Drawing Conclusions
Floor Claim Assist is designed to document and organize the information you provide while leaving technical, coverage, legal, and liability determinations to the appropriate professionals.
WHAT FLOOR CLAIM ASSIST DOES
✓ Organizes the facts surrounding your flooring issue
✓ Creates a timeline of important events
✓ Identifies the people and companies involved
✓ Organizes photos and supporting documents
✓ Records flooring and installation information
✓ Organizes costs and related information
✓ Brings the information together in a structured report
WHAT FLOOR CLAIM ASSIST DOES NOT DO
× Determine the cause of a flooring problem
× Determine who is at fault or liable
× Determine insurance coverage
× Make warranty determinations
× Provide engineering or laboratory conclusions
× Provide legal advice
× Replace an inspection or other professional evaluation